Study Enrolment Support

Get all the info you need right here. If need some more help, get in touch.

1. Enrolling in a private study

Hit the menu button in the top left hand corner of the screen.

Select the menu cell labelled 'Join Closed Survey'.

Enter the ID which has been given to you where prompted.

You're all set up. Sit back and wait for prompts.

Hit the menu button in the top left hand corner of the screen.

Select the menu cell labelled 'Join Closed Survey'.

Enter the ID which has been given to you where prompted.

You're all set up. Sit back and wait for prompts.

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2. Enrolling in an open study

Hit the menu button in the top left hand corner of the screen.

Select the menu cell labelled 'Find Open Survey'.

Tap the download button on the survey cell which you would like to enrol in.

You're all set up. Sit back and wait for prompts.

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3. Unenrolling from a study

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Hit the menu button in the top left hand corner of the screen.

Select the menu cell labelled 'My Surveys'.

Locate the list cell of the survey which you would like to unenrol from.​

Left swipe the selected cell from its right hand end.

Select the 'Unenrol' button. 

You have now successfully unenrolled. You will not receive any more notifications.

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4. Getting your data deleted from our servers

Hit the menu button in the top left hand corner of the screen.

Select the menu cell labelled 'My Surveys'.

Locate the list cell of the survey which you would like to unenrol from.​

Left swipe the selected cell from its right hand end.

Select the 'Delete data' button. 

Your participantID will popup on screen. Note this down and email the DPO and request that your​ data be deleted using this reference.

*This process is due to the fact that we do not collect personally identifiable information so we need a way to indentify you in order to remove your data from our servers.

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